Make sure you entrust your stuff to the good guys. Here are five tips to keep in mind for your move.1. You want a bill, not a ransom note. The Better Business Bureau says it received more than 9,300 complaints about movers in the U.S. in 2013. Common among them: a bait-and-switch scheme in which a mover quotes a price and then holds your possessions hostage unless you pay an unexpected fee, says Katherine Hutt, a spokeswoman for the BBB.
2. Get it in writing. Start by asking for estimates from at least three movers, and be skeptical if one company quotes a much lower rate than the others. Movers should offer to visit your home to assess the job. The cost estimate for an in-state move is usually based on the number of hours it will take. For interstate moves, the cost is likely to be calculated based on weight and distance. “When you contact movers, you want them to seem attentive and fastidious,” says Matt Wixon, president of Bookstore Movers, in Arlington, Va. A mover that doesn’t seem interested in the details could be careless with your stuff, says Wixon. Be wary if the mover requires a large deposit or accepts only cash, which leaves no record of the transaction.
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